Contact Us
Have a question, correction, or partnership inquiry? Use the form below, or email us directly at [email protected].
Before You Reach Out
Many common questions are already answered elsewhere on the site — our Methodology page explains exactly how scores are calculated, our Disclosure page covers how we're funded, and most Best Antivirus scenario pages carry their own FAQ section. Checking there first can often get you an answer faster than waiting for a reply.
Corrections Get Priority
Antivirus pricing, feature bundles, and lab results change fast enough that something on this site can drift out of date between our scheduled re-verification passes. If you've spotted a price, feature, or detection claim that no longer matches reality, tell us exactly which page and what's changed — correction requests are usually the fastest category of message for us to verify and fix.
Reporting a Real Security Concern
If you're a researcher or a user who's found a genuine issue with a product we cover — a documented detection failure, bundled unwanted software, or a misleading marketing claim — this is the highest-priority category of message we receive. Include as much technical detail as you can; a credible security finding gets a product re-tested promptly rather than waiting for our normal review cycle.
For Vendors and Partners
If you represent a security vendor and want to discuss advertising, sponsorship, or an affiliate arrangement, include the product name, what you're proposing, and any relevant data. As covered on our Disclosure page, no commercial conversation changes an existing score — don't expect a partnership discussion to move a rating.
For Journalists and Researchers
We occasionally hear from people writing about consumer security more broadly, or from researchers looking into our testing methodology. We're generally glad to help — let us know your deadline and specifically what you need.
Trying to Choose Between Two Specific Products?
This is one of the most common messages we get, and we like answering it. To get a useful reply quickly, tell us your actual situation — a home setup, a small business with several machines, a Mac- or mobile-heavy household, or a tight budget — and what matters most to you. That said, our Compare tool and scenario-specific Best Antivirus pages are built to answer exactly this kind of question without waiting on an email, so it's often faster to start there.
What to Include in Your Message
Whatever the reason for reaching out, specifics help us respond faster: the exact page URL if you're flagging an error, the product names involved if you're asking about a comparison, and enough context that we don't have to reply just to ask a clarifying question first.
What We Do With What You Send Us
Messages submitted through this form are used only to respond to your inquiry — we don't add you to a marketing list, and we don't forward your message to the vendors we review. If your message concerns a specific correction or security finding, we may reference the substance of it, not your personal details, when following up with that vendor to verify the claim.
Response Times
We aim to respond to most messages within a few business days. Corrections and security reports tend to move fastest since they usually require only a quick verification step; partnership and press inquiries can take a little longer since they sometimes need more than one person's input.
If a Review Actually Helped You Decide
Hearing that a review or comparison helped someone make a real decision about protecting their devices is genuinely one of the better parts of running this site. It's not required, but it's always appreciated, and it does inform which products and scenarios we prioritize testing next.